![]() I recently had my brows done and the scars covered up by another properly trained PMU artist, which provoked me to write this review 6 years later. When the colour finally did start to lighten up a bit, it turned blue. A month later the colour didn't fade AT ALL and she tried to 'fix it' by lightening it, but it just ended up scarring my skin. The procedure was extremely painful - I'm not sure if it was because she pressed way too hard or if she used expired numbing cream, but I felt every stroke that she dug into my skin. She claimed that she could make it look super natural and real with micro hair strokes, but it ended up looking like she took a sharpie or a ballpoint pen and drew it on. I went to Carolyn to get my eyebrows done about 6 years ago, and she completely botched it. I would not recommend this establishment under any circumstance.ĭO NOT go here for any PMU services. She was unprofessional, never once apologized and refused to refund the difference of the overcharge to the original form of payment. The owner of the establishment had nothing but excuses for the lack of quality of the services provided and for the overcharge. They were delayed in responding to both phone calls and emails. We reached out to the business after to express concerns about our experience. They charged us a different rate then what we were quoted on the phone at the time of booking. The quality of services was rushed and very poor. ![]() When we showed up, the room wasn’t ready for our party of 8 and they didn’t have all the staff members present to provide the services. In hindsight, we should have just cancelled right then and there. We were told that what was initially booked wasn’t possible. Our group called to confirm the appointment the day before. Made a group booking for pedicures months in advance over the phone. The quality of the services provided are terrible and the staff is unprofessional. Beyond disappointing!!! This establishment has gone completely downhill.
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